We will be happy to help you with filling out this online form!
→ Phone: 0800 1656616 → e-mail: info@meine-krankenkasse.de → or schedule a call (select "English" as your preferred language)
Most matters can be handled conveniently via our mkk App, which is also available in English!
The availability of health insurance cards is currently severely limited. As an alternative, we offer you the possibility to generate a replacement certificate by yourself.
It only takes a minute!
Please check before your doctor's visit whether you can provide your replacement certificate to the doctor by e-mail, digitally or as a printout.
The following information is necessary for us to identify you.
You will find your health insurance number on all letters you receive from us and on your health insurance card. It consists of one letter followed by nine digits.
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If you are still unsuccess and if you are currently insured with mkk - meine krankenkasse, you can reach us by phone at +49 800 1656616.
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Although we know your address, it must be entered here by hand for data protection reasons.
Your information is required for the fulfilment of our tasks as a statutory health insurance. Your data is collected, stored and used in accordance with Section 284 (1) SGB V. For more information about how we process your personal data and your rights under the EU General Data Protection Regulation, please visit our homepage at meine-krankenkasse.de/datenschutz